Frequently Asked Questions

You can pay for your order with the following options:
PayPal
Visa Creditcard
Mastercard Creditcard
Amex

Apple pay 

VAT is Value Added Tax, which are the taxes paid on top of the value from the sale of products or services.
Both customers inside and outside the EU pay VAT on their purchases. If you purchase from within the EU the VAT is included in the price of our products. If you purchase from another country, you will have to pay this in the form of import duties 

Our returns policy allows you to return products unused within 14 days of receiving them. You can open the parcel and check the contents. Once we've received your returned item(s), we will refund the purchase amount as soon as possible. Returns will only be accepted when items are unused, unwashed, with all original DKC STYL labels attached and in the original packaging.

For hygiene reasons, underwear briefs, bodies, swimwear and pierced jewellery cannot be returned or exchanged unless they are damaged. We don’t accept returned socks if the packaging has been opened. 

You have 14 days to return your order after receiving it. Orders must be returned unused and in the original packaging still attached. Furthermore, items have to be unwashed and with all labels still attached. Return costs are not covered by DKC STYL. 

The order is ready to be returned. Please go to your preferred postal service point and ship the box to: 

Punt Sniep 618

1112 AD Diemen

Netherlands

After shipping your return, you should receive a receipt with a tracking code so you can track the shipment. Please hold onto this receipt as it is your proof of shipment. To ensure the arrival of your return, we strongly recommend sending the parcel by registered mail. If the return is not shipped using registered mail, DKC STYL cannot be held liable for missing items.
Once we have received your return, we will do our best to process it quickly.  Please keep in mind sale & holiday periods might require extra processing time. 

We will refund your return as soon as possible and at the latest within 14 days of receiving your return. We always refund your money to the bank account, credit card or PayPal account that was used to place the order.